Blue Cross Members

We have been recently contacted by many of our patients expressing concern that our providers at Moscow Family Medicine, now Catalyst Medical Group is no longer in network with Blue Cross of Idaho.  This is not the case and we intend to continue to provide your healthcare needs.  If you still have concerns or any questions, please don’t hesitate to contact our office at 208-882-2011.

 

We have been actively communicating with Blue Cross of Idaho and have been advised each of their members affected will be getting the following letter in the mail.

 

Dear Member:

You may have recently received a letter from Blue Cross of Idaho indicating Dr. xxxxxx is no longer a Blue Cross of Idaho contracting provider. That information is incorrect. Dr. xxxxxx remains a Blue Cross of Idaho contracting provider available to service you at his/her existing practice location.

When the Catalyst Medical Group formed, bringing together Moscow Family Medicine, Valley Medical Center and Lewiston Orthopedics, Blue Cross of Idaho erroneously terminated all of the associated practitioners in our system, rather than just moving them under a new corporate structure.  We realize this error has caused a hardship for Catalyst as members have started moving to other practices.  We sincerely apologize for our error and encourage you to keep or reestablish your care needs with Catalyst.  Their practitioners remain a strong business partner to Blue Cross of Idaho, delivering excellent healthcare to our members.

Again, we apologize for the inconvenience and frustration our miscommunication has caused both our members and practitioners.

Sincerely,

Blue Cross of Idaho



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Location Contacts:

  • Main Street Office: 208.882.2011
  • Business Office: 208.882.4611
  • West Side Clinic: 208.882.2011
  • QuickCare Clinic: 208.882.0540
  • UI Student Health: 208.885.6693